Our Guarantee: Your camera has been serviced, as described to you upon purchase. We promise that the work described has indeed been done, and that your camera will function as it should (taking into account any flaw as described below). We promise to describe any known flaw or fault. What our  guarantee covers:  Any fault or breakdown of the camera arising after purchase, that was not previously described at the time of sale, subject to the exclusions set out below.What our guarantee does not cover: 

- Any fault or flaw that was described at the time of purchase.
- Accidental damage, wear and tear, You are advised to keep your camera protected when not in use, to avoid damage from sand, dust, loose items in a bag. Remember your film camera is not at all as impervious to dust and water as your digital equipment.
- Damage due to poor handling of the camera. We strongly advise you to become familiar with the instruction manual.
- Cosmetic damage.
- Any attempt to repair the camera by anyone other than us (be that the owner or any third party, including professional camera repair services not associated with us) will void the guarantee. We will not be liable for the cost of any repair carried out by any unauthorised person.
If your camera develops a fault within the guarantee period, do not post the camera back to us before first getting in touch and giving us a description of the fault. Some issues may be diagnosed and fixed without the need to return the camera. We must authorise any return. Any postal return must be packaged correctly. We advise you to keep the original packaging at least for the guarantee period, or to note how we package our cameras for delivery. We abide by the legislation covering retail and distance selling.
Upon purchase, you receive an email receipt.
We will always try to find a solution for you, but please note the following: It is your responsibility to maintain your camera. If you return a camera to us, we expect the camera to be in the same condition as it was upon purchase (excluding the fault for which it is being returned, if this is covered by our guarantee). If it is not in the same condition, allowing for reasonable wear commensurate with careful use, we reserve the right to apply a reduction in the refund value, up to the total value of the item.
If an item is returned to us as faulty, and is found not to be faulty, the cost of the shipping will be the responsibility of the owner. We will not refund you the camera and will expect you to pay shipping cost for the camera to be returned to you.
What our guarantee means: We do not just test our cameras and sell them as "near mint". A vintage camera, "fully tested" and sold as near mint, but that has not been serviced in 40 years, is unlikely to perform at its best for any length of time and may break down or require a service soon after purchase. This means that a recently serviced camera that looks used is a safer bet, likely to give you a better experience and to cost less in the long run. We service all our cameras, whether they look like they need it or not, then test them. There are many sources that describe a camera as serviced when all that has been done is a clean and possibly new light seals fitted. We always provide pictures in the listing description showing the work we perform on each type of camera. Every single one of our vintage cameras is serviced professionally, before being offered up for sale, and comes with a guarantee of quality. When you buy a camera from us, such as an SLR, a TLR or a large format camera, you are buying a camera that has received a full professional service.